Shipping and Return Policy
Shipping Policy
1. Order Processing Times
Orders are typically processed and shipped within 3-5 business days. During high-demand periods, processing times may vary, but we always do our best to get your items out quickly.
2. Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. We offer a variety of shipping options—from standard to expedited—and you’ll be able to review them before completing your purchase.
3. Shipping Methods
We partner with trusted carriers like USPS, UPS, and FedEx. Delivery times depend on your location and selected shipping method. Once your order ships, we’ll send you tracking info so you can monitor its progress.
4. Order Tracking
We’ll send an email with tracking details as soon as your order ships. Have questions about delivery? Feel free to reach out—we’re here to help.
5. International Shipping
We currently ship within the United States only. If international shipping becomes available, we’ll update this policy accordingly.
6. Returns
Not satisfied with your order? Check out our return policy below for details on how to send it back.
Return Policy
1. Returns – Easy Process, No Hassle
You can return your order within 15 days of receiving it. Just reach out to us, and we’ll walk you through the process.
2. Condition of Items
We accept returns on items that are unused, unworn, and in their original condition, with all tags and packaging intact. If an item shows signs of use, wear, or damage, we may not be able to process the return.
Please note that we are not responsible for lost or stolen packages. If this occurs, you’ll need to contact the shipping carrier directly to file a claim.
3. How to Return
- Contact us via email or our website to start your return. mary@yardageco.com
- We’ll provide instructions for sending the item back.
- Note: Return shipping costs are your responsibility unless the item was damaged or defective.
4. Refunds
Once we receive and inspect the returned item, we’ll process your refund promptly to your original payment method. Please allow a few business days for your bank or credit card provider to reflect the refund.
5. Exchanges
We don’t currently offer direct exchanges. Instead, return the unwanted item and place a new order. Reach out if you need help!
6. Final Sale Items
Items marked as final sale cannot be returned or exchanged. Check the product page for details before you buy.
7. Damaged or Defective Items
If your item arrives damaged or defective, let us know right away. We’ll make it right—either with a replacement or a refund, whichever works best for you.
8. Customer Happiness Is Our Priority
Your satisfaction means everything to us. Have questions or concerns? We’re always here to help ensure your Yardage Co. experience is top-notch.
Thank you for shopping with Yardage Co.
